Work

Building the agentic future.

From production NLP at scale to autonomous AI agents - the systems I've built and what I'm building now.

Now · Co-Founder & Head of AI

Purands

The agentic retention platform for global e-commerce brands. Purands replaces static campaigns with AI agents that learn from every interaction and make dynamic, context-aware decisions - turning customer data into predictable growth, loyal customers, and more revenue.

I lead the AI: the intelligence engine, the autonomous "agentic skills," and the models that predict churn and purchase intent across WhatsApp, email, SMS, web, and push.

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By the numbers
85%+
WhatsApp open rates
29%
Better campaign performance
20%
Revenue from agentic skills
90%+
Customer satisfaction
The engine I'm building

Collect → Predict → Engage

01

Collect

Every interaction is a signal. The platform reads behavior across channels to build a living profile of each customer - no surveys required.

02

Predict

The intelligence engine learns from every interaction and makes context-aware calls - who's about to churn, who's ready to buy - with no static rules.

03

Engage

Autonomous skills reach each customer on the right channel at the right moment - and run themselves once they're live.

The path here

Experience

  1. Co-Founder & Head of AI Jan 2026 - Present
    Purands · Singapore

    Leading AI from the ground up: building autonomous agents that plan and act, the intelligence engine, and the data foundation behind the platform.

  2. Senior Machine Learning Researcher Jan 2023 - Dec 2025
    I.AM+ · Singapore

    Built competent AI agents capable of autonomous planning and action, driving advancements toward Artificial General Intelligence.

  3. Machine Learning Engineer Jun 2020 - Dec 2022
    I.AM+ · Singapore

    Led development of in-house NLP models across hundreds of domains - joint intent classification & entity extraction, highly-preferred text and news summarization, question answering, and ASR post-processing.

  4. Data Intelligence Intern May - Jul 2019
    Samsung R&D Institute India · Bengaluru

    Worked on personality prediction for Samsung users in the Make-for-India team, deriving personality vectors from MyGalaxy data and music preferences.

Building in this space?

I'm always up for a conversation about AI agents, retention, or research.

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